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Evidence Guide: CHCDIV001 - Work with diverse people

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCDIV001 - Work with diverse people

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reflect on own perspectives

  1. Identify and reflect on own social and cultural perspectives and biases
  2. Work with awareness of own limitations in self and social awareness
  3. Use reflection to support own ability to work inclusively and with understanding of others
  4. Identify and act on ways to improve own self and social awareness
Identify and reflect on own social and cultural perspectives and biases

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with awareness of own limitations in self and social awareness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use reflection to support own ability to work inclusively and with understanding of others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and act on ways to improve own self and social awareness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appreciate diversity and inclusiveness, and their benefits

  1. Value and respect diversity and inclusiveness across all areas of work
  2. Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness
  3. Use work practices that make environments safe for all
Value and respect diversity and inclusiveness across all areas of work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use work practices that make environments safe for all

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with people from diverse backgrounds and situations

  1. Show respect for diversity in communication with all people
  2. Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence
  3. Where a language barrier exists, use effective strategies to communicate in the most efficient way possible
  4. Seek assistance from interpreters or other persons according to communication needs
Show respect for diversity in communication with all people

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance from interpreters or other persons according to communication needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote understanding across diverse groups

  1. Identify issues that may cause communication misunderstandings or other difficulties
  2. Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity
  3. Make an effort to sensitively resolve differences, taking account of diversity considerations
  4. Address any difficulties with appropriate people and seek assistance when required
Identify issues that may cause communication misunderstandings or other difficulties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make an effort to sensitively resolve differences, taking account of diversity considerations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address any difficulties with appropriate people and seek assistance when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Reflect on own perspectives

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

2. Appreciate diversity and inclusiveness, and their benefits

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

3. Communicate with people from diverse backgrounds and situations

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

4. Promote understanding across diverse groups

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Reflect on own perspectives

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

2. Appreciate diversity and inclusiveness, and their benefits

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

3. Communicate with people from diverse backgrounds and situations

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

4. Promote understanding across diverse groups

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required